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Terms and Conditions

Thank you for accessing the website workflowtime.com, hereinafter referred to as the ‘Website’ page.

Basic Rules

WorkflowTIme is the legal domain name of NEWGEN Solutions SRL, legal entity of Romanian nationality, with headquarters at Bd. Apicultorilor, nr. 70-72, 2nd Floor, Bucharest, 013851, registered at the Trade Register under J2024027365005, having the CIF tax registration code: RO50637752. The Website you have accessed is a free website that provides information and services subject to these terms and conditions. You have no right to interfere with the operation of our Website or to take any intervention measures on our computer equipment, for any reasons and regardless of the obtained result.

In order to use this website, it is necessary to read and accept these terms and conditions in their entirety. The services that this website provides are reserved for people over 18 years of age or minors over 16 years of age who have parental consent to use the website.

NEWGEN Solutions SRL assumes the right of making changes to the following provisions without notice. The most recent version of this document will be published on this page should it undergo changes. The Company shall have the right to change, suspend, terminate or restrict the use of the Website in whole or in part, for any reason and without any notice, the Company not being held liable for any damage caused to people using this Website.

The use, modification, copying or any other operations related to the Registered Domain and the Website are not permitted without the prior or written consent of the Company.

Terms Used

User – Any person accessing the website, for the purpose of gathering information.
Contact – Filling out the contact form by the user. After generating the contact form, the user agrees to be contacted through email and/or via phone by the firm representative.

Intellectual Property

The content of this website, including but not limited to the logo, stylized representations, symbols, images, photos, text content and the like, as well as the entire content of the information contained in the services carried out through the website, are the exclusive property of workflowtime.com.

It is not allowed to copy, distribute, publish, modify, complete, use, display, include, link, transmit, remove insignia, photos, images, pieces of text, display, sell, etc., of the content, data, information, photographs or other information found on the Website or on the platforms/programs to which you purchase access through the Website, without the express written permission of workflowtime.com.

It is not allowed to pass the data of the access account on the Website to a third party and/or to other online programs marketed through the Website.

No Customer acquires, by using and accessing the Website, any right or license to use any of the information on the website or any intellectual/industrial property right over the services ordered from the Website.

No Customer has the right to use an automatic or manual device to monitor the materials available on the Website.

Security of Personal Data and Information

Your personal data will be processed by NEWGEN Solutions SRL, legal person of Romanian nationality, with headquarters on the Bd. Apicultorilor, nr. 70-72, 2nd Floor, Bucharest, 013851, registered at the Trade Register under J2024027365005, having the CIF tax registration code: RO50637752; e-mail: office@workflowtime.com.

Your personal data will only be disclosed to employees of the Company, for the processing purposes. By accepting these Terms and Conditions, the User declares that they agree to have their personal data included in our database and expressly consents to his/her provided personal data being stored, used and processed indefinitely by NEWGEN Solutions SRL and collaborators/affiliates of the Company, but also to be assigned/transferred to its affiliates as well as to other entities in the country or abroad, based on a confidentiality commitment from them.

Also, by accepting these terms and conditions you agree that, in the event of a win of any nature, your name, image and the nature of the prize will be made public and used for advertising purposes, without further obligations or payments from the Company. However, for justified reasons, you will be able to withdraw your consent to the use of your image by the Company at any time.

The withdrawal of consent must be made in writing, be express, explicit and be brought to the attention of the Company in due time.

Your personal data will be used by the Company and its collaborators (delivery companies, payment processors, e-mail marketing services, etc.) only for the stated purpose of this Website. Personal data will be used for the purpose of transmitting information about our products, promotions, periodic newsletters, etc., as well as about the products and services of our partners.

To improve the website’s performance and to provide the best possible experience, the Website uses cookies collected by our collaborators and stores information related to the IPs of the devices through which you access the Website.

The cookies used by the Website can be, without being limited to: Google Analytics, Google AdWords, Facebook Login, Pinterest, Twitter and others. Any information you disclose on the Website may not be secure during transmission over the Internet. Third parties may intercept transmissions you make when using this Website. Therefore, the Company will not be responsible for any damages that you or any other person may suffer as a result of unauthorized interception while using this Website.

Damages and Compensation

Use this website at your own risk. Neither workflowtime.com nor the owners or third parties involved in the creation, production or delivery of the Website are responsible for damages direct, indirect, punitive, incidental, special, consequential or other damages related to the use of this Website or the content, whether in strict contract, strict liability or otherwise, even with notice of the possibility of such damages.

Links to Other Websites

The Website may contain certain links to third-party websites. By accessing links to other websites, you assume responsibility for complying with the terms and conditions governing those websites. By accepting these terms and conditions, you implicitly accept that the Company cannot control, to any extent, the content of third-party websites.

Therefore, the company does not assume any responsibility towards the visitors in regards to the information of any nature contained on the respective websites. Any inclusion of links to other websites is for the sole purpose of assisting visitors to the Website and does not imply endorsement by the Company of the material available on or through those websites or any association with their operators. The user accesses those websites and uses their products and services solely at their own risk.

Liability Limitation

By accepting these terms and conditions, you understand and agree that the Company shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including without being limited to damages for loss of profits, clientele, use, data or other immaterial losses (even if the Company has been informed of the possibility of such damages), derived from:

the use or inability to use the Website;
the cost of procuring substitute services resulting from any services obtained through or from the Website;
unauthorized access or alteration of your transmissions or data;
statements or conduct of any third party with respect to the Website;
inaccuracies, mistakes or errors in content;
personal injury or property damage, regardless of their nature, derived from your access to and from the use of the Website;
any program defects, viruses, “Trojan horses” or similar entities, which may be transmitted to or through the Website by a third party; or
any other matter relating to the Website whether based on warranty, contract, tort or any other legal theory.

Force Majeure

None of the contracting parties is responsible for the non-execution on time and/or the improper execution – in whole or in part – of any obligation falling under this contract, if the non-execution or improper execution of the respective obligation was caused by force majeure, as defined by law, for reasons beyond the control of the parties.

The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures to limit its consequences.

Final Dispositions

This website is owned by NEWGEN Solutions SRL, which grants you the right to access and use the website subject to your acceptance of these Terms and Conditions. By accessing and using the website you automatically and unequivocally agree to be bound by the Terms and Conditions on the website.

The customer has the obligation to strictly comply with the Terms and Conditions on the website and cannot claim and cannot defend himself with ignorance of the Terms and Conditions on the website, valid on the date of access, use and/or in the case of services.

Privacy Policy

1. General Presentation

1.1. Introduction

NEWGEN Solutions SRL as a personal data operator processes personal data relating to the natural persons with whom they interact for the stated purpose. This may represent data relating to customers, suppliers, business contacts, employees, and other persons with whom the company has entered into a contract or with whom it is in a relationship: identification data (name and surname, series/CI no./passport, CNP), contact data (postal and e-mail addresses, telephone numbers), studies, position held.

This policy describes how personal data must be collected, used, and stored in order to be consistent with the company’s data protection standards – and also meet the condition of legality. This control applies to all systems, people, and processes that make up the organisation’s IT systems, including board members, directors, employees, suppliers, and other third parties who have access to NEWGEN Solutions SRL’s systems.

1.2. Existence of the policy

This data protection policy ensures within NEWGEN Solutions SRL:

Compliance with the legal requirements at European and national level regarding the protection of applicable personal data and good practices in this field;
Protection of the rights of the persons concerned: for example, partners, customers, employees/collaborators;
How to store and process personal data collected directly or from third parties;
Protection of the company from possible risks related to the violation of data security;
Increasing the degree of trust of the external environment in relation to NEWGEN Solutions SRL.

1.2.1. The legislation regarding the protection of personal data

Regulation (EU) no. 679/2016 describes how companies – including NEWGEN Solutions SRL – must process personal data. Significant fines are applicable if a breach is deemed to have been enacted under the GDPR Regulation, which is designed to protect data of European Union citizens.

These rules apply regardless of whether the data is stored electronically, on paper, or on other materials. To comply with the law, personal information must be collected and used correctly, stored securely, and not allowed to be used illegally.

Regulation (EU) no. 2016/679 transposes the fundamental principles on the basis of which data processing is permitted, with companies having the obligation that the personal data they collect:

To be processed legally, fairly, and transparently towards the data subject (“lawfulness, fairness, and transparency”);
Be collected for specific, explicit, and legitimate purposes and are not subsequently processed in a way incompatible with these purposes (“purpose limitation”);
Be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (“data minimization”);
To be accurate and, if necessary, to be updated; all necessary steps must be taken to ensure that personal data that is inaccurate, having regards to the purposes for which it is processed, is deleted or rectified without delay (“accuracy”);
Not to be kept longer than necessary (“storage limitation”);
To be processed in a way that ensures adequate security of personal data, including protection against unauthorized or illegal processing, against accidental loss, destruction, or damage by taking appropriate technical or organizational measures (“integrity and confidentiality”);
To be processed in accordance with the rights of the persons concerned;
Not to be transferred outside the European Economic Area unless the territory/country where they are to be transferred ensures an adequate level of personal data protection.

1.2.2. Definitions

The GDPR’s definition of Personal data is broad:

Personal data = any information relating to an identified or identifiable natural person.

In order to make a correct interpretation of this definition policy, it is necessary to know the fundamental terms in the field of data protection:

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction;
Controller means the natural or legal person, public authority, agency, or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller;

1.3. Principles regarding the processing of personal data

Regulation (EU) No. 2016/679 transposes the fundamental principles on the basis of which data processing is permitted, with companies having the obligation to process personal data under certain conditions.

In order to comply with the applicable legislative framework, the personal data within NEWGEN Solutions SRL are:

Processed lawfully, fairly, and in a transparent manner in relation to the data subject (‘lawfulness, fairness, and transparency’);
Collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’);
Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (‘data minimization’);
Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organizational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures (‘integrity and confidentiality’).

We will always make all necessary efforts to ensure that we comply with all these principles both in the current processing process and as part of the introduction of new processing processes and as part of the introduction of new processing methods, such as possible new IT systems.

1.4. The rights of the data subject

The data subject has several rights under the GDPR Regulation. They consist of:

The right to withdraw consent;
The right to information;
The right of access;
The right to rectification;
The right to delete data (“the right to be forgotten”);
The right to restrict processing;
The right to data portability;
The right to object to processing;
The right not to be the subject of a decision based exclusively on automatic processing, including the creation of profiles;
The right to submit a complaint to the Authority;
The right to apply to justice.

Each of these rights is supported by appropriate forms in NEWGEN Solutions SRL that allow the necessary action to be taken within the terms established by the GDPR Regulation.

Data subjects can exercise some of the above rights by e-mail addressed to the data operator at office@workflowtime.com. Applications will be exempt from any fee. The operator will be obliged to provide an answer within a maximum of one month and, in certain exceptional cases, within two months after receiving the request.

We will always verify the identity of any data subject who addresses us with a request regarding their data processed by us. In order to respond to requests and allow the exercise of rights, the legal department or external legal consultants will have a say on the merits of the request.

1.5. Basis of processing

Processing of personal data at NEWGEN Solutions SRL is based on the following legal grounds contained in Regulation (EU) 679/2016:

Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;
Processing is necessary for compliance with a legal obligation to which the controller is subject;

The personal data collected and processed are necessary to conclude or execute a contract with the data subject in which case their explicit consent is not required. This is because the contract cannot be concluded without the personal data in question; for example, an appointment cannot be made without a telephone number where the customer can be contacted.

Given that personal data must be collected and processed by us in order to comply with the law, explicit consent is not required. This may be applicable to certain employment and taxation data, for example.

1.6. Purposes of processing

As part of our professional activity, we process personal data to implement the company’s object of activity – the sale of specific company products.

We also process personal data to honour the legal obligations that regulate our field of activity, such as the Civil Code, the Fiscal Code, and the Labour Code.

2. Policy Applicability Limits

2.1. The scope of the policy

This policy applies to:

Offices of NEWGEN Solutions SRL;
All departments of NEWGEN Solutions SRL;
All the staff and volunteers of NEWGEN Solutions SRL;
All contractors, suppliers, and other persons working on behalf of NEWGEN Solutions SRL.

It applies to all data that the company holds in relation to identifiable natural persons.

The categories of personal data processed are those that you provide when filling out the contact form. This data includes: name, email address, and telephone number.

In addition to providing products from the electrotechnical industry, we reserve the right to process personal data for marketing purposes. To update you on the latest news related to the products of NEWGEN Solutions SRL.

2.2. Risks

This policy helps protect NEWGEN Solutions SRL from real security risks including:

Violations of confidentiality;
Damage to reputation. For example, the company could be harmed if this data were obtained by interested parties from the inside through a security breach.

3. Data Storage

These rules describe how and where personal data should be stored. When data is stored on paper it should be kept in a secure place where unauthorized persons cannot gain access. These instructions also apply to data that is normally stored electronically but has been printed for some reason:

Papers or files should be kept in a closed place or in a closed drawer;
Employees should ensure that paper or printouts are not left with unauthorized people who may see them, such as on the printer;
Prints should be destroyed when no longer needed.

When data is stored electronically it must be protected from unauthorized access, accidental deletion, or intentional hacking attacks:

Data should be protected by strong passwords that are changed regularly and never shared between employees while sensitive data should be encrypted;
When data is stored on removable media (such as CD, DVD) it is kept safe when not in use;
Data will only be stored on dedicated servers or units and should be uploaded to an approved cloud computing service;
Servers containing personal information should be placed in a safe place away from the general office space;
Data must be saved directly on laptops and not on other mobile devices such as tablets or smartphones;
The data has a periodic back-up;
All servers and computers containing data are protected by Security and firewall software.

4. Use of Data

NEWGEN Solutions SRL does not process personal data on a large scale and neither sensitive data. Even so, we want to keep your data safe. In order to prevent risk situations such as those of corruption or even theft, we have established a series of rules that must be followed when using this data:

When working with personal data and remaining even for short periods of time unattended, staff ensure that computer screens are closed;
Personal data is processed at the headquarters and/or at the workplace of our beneficiaries. All documents containing personal data in electronic format, on paper, and on any other storage and transfer medium of personal data are processed/collected/kept/stored/archived/destroyed etc. by the beneficiary under the terms of the law;
We reduce as much as possible the transmission of personal data by e-mail considering that this way of communication is not secure. As an exception, the only transmission of sensitive data by e-mail is that intended for the person concerned at their express request;
Sensitive data should be encrypted before being transferred outside the European Economic Area;
Workers are prohibited from saving personal data on their personal devices;
Data will be kept in few places; the staff must not create any additional places that are not necessary, such as unnecessary copies;
Staff are trained to take every opportunity to ensure data is up to date. For example, by confirming some details when the customer calls;
Data is updated when inaccuracies are discovered. For example, when a customer can no longer be contacted via a phone number, it is recommended to remove them from the database.

5. Disclosure of Data for Other Reasons

In certain circumstances, the law allows personal data to be disclosed to law enforcement without the data subject’s consent.

In these circumstances, NEWGEN Solutions SRL will disclose the necessary data. The data controller will ensure that the request is legitimate, seeking assistance from the company’s legal advisors where necessary.

6. Provisioning of Information

NEWGEN Solutions SRL aims to ensure that the data subjects know how the data is processed, making sure they understand:

How their data is used;
How they can exercise their rights.

For this purpose, the company has a Cookies Policy establishing how personal data is used within it.

7. Consequences

Failure to comply with this data Policy by company employees or other external collaborators may lead to disciplinary sanctions (including termination of the employment contract), termination of contracts, and, depending on the circumstances, action in court for the full recovery of damages caused to the organization as a result of failure to comply with this Policy.

When there is suspicion of illegal activities (such as for example the theft of documents, copying, distribution, transfer of databases), the Company will report the criminal activity to law authorities for the prosecution of the perpetrator.

This Policy will be made known by the company’s management to all employees, collaborators, business partners, or other third parties including by publishing it on the company’s website workflowtime.com.

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